Welcome to the website of Lake Santeetlah Lodge (“Lodge,” “we,” “our,” or “us”). By accessing or using our website, services, or booking accommodations, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree, please discontinue use of the Site.
1. Use of the Website
The Lake Santeetlah Lodge website (“Site”) is provided for personal, non-commercial use. You agree not to use the Site for any unlawful or prohibited purpose, including attempting to gain unauthorized access to systems, data, or accounts.
You may not:
Use the Site in a way that could damage, disable, or impair its functionality
Attempt to obtain information not intentionally made available
Use automated tools (bots, scrapers, etc.) without permission
We reserve the right to restrict or terminate access to the Site at our discretion.
2. Reservations & Payments
By booking a room or making a reservation through our Site or booking partners, you agree to provide accurate, complete information.
Reservation Policies
Room availability is not guaranteed until confirmed.
Rates may vary based on season, occupancy, and promotions.
Taxes and fees may apply.
A valid payment method is required to secure reservations.
Additional policies (cancellation, deposits, check-in/check-out times, pet policies, etc.) may apply and will be provided during the booking process.
3. Third-Party Booking Engines
Online reservations may be processed through a third-party booking engine. While it may appear integrated with our Site, it is governed by its own terms and privacy practices. We are not responsible for errors, outages, or policies of third-party systems.
4. Intellectual Property
All content on the Site—including text, images, logos, graphics, and design—is the property of Lake Santeetlah Lodge or its content providers and is protected by copyright and trademark laws.
You may not:
Copy, reproduce, or distribute Site content
Modify or create derivative works
Use our trademarks without written permission
5. Guest Conduct
Guests of Lake Santeetlah Lodge agree to:
Respect Lodge property and facilities
Follow all posted rules and staff instructions
Use amenities (boats, trails, dining areas, etc.) safely and responsibly
We reserve the right to refuse service or remove guests who violate policies or engage in disruptive or unsafe behavior
6. Liability Disclaimer
While we strive to provide accurate information, the Site may contain errors or outdated content. Lake Santeetlah Lodge does not guarantee the accuracy, completeness, or reliability of information on the Site.
To the fullest extent permitted by law, the Lodge is not liable for:
Damages arising from use or inability to use the Site
Losses related to reservations made through third-party systems
Personal injury or property damage resulting from misuse of Lodge facilities or outdoor activities
Outdoor recreation (hiking, boating, etc.) involves inherent risks. Guests participate at their own discretion.
7. Links to Third-Party Websites
The Site may contain links to external websites for convenience. These sites operate independently and are not governed by our policies. We are not responsible for their content, security, or practices.
8. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Site, you consent to the practices described in that policy.
9. Children’s Use of the Site
The Site is not intended for individuals under the age of 18. By using the Site, you confirm that you are at least 18 years old.
10. Policy Modifications
Lake Santeetlah Lodge reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page and will apply prospectively. Continued use of the Site signifies acceptance of the updated terms.
11. Governing Law
These Terms & Conditions are governed by the laws of the State of North Carolina. Any disputes arising from use of the Site or Lodge services shall be resolved in the appropriate courts of North Carolina.
12. Contact Us
If you have questions about these Terms & Conditions, please contact us directly at info@lakesanteetlahlodge.com. We’re here to help ensure your experience with Lake Santeetlah Lodge is enjoyable and transparent.